Nothing frustrates a business owner more than an inspection by a government regulator, especially where the written report finds significant violations of hard to understand or vague “breaches of regulations.”
Confrontation between an entrepreneur and a regulator is most often followed with the bureaucrat inclined to show the business owner or management how powerful he or she is. In the end, entrepreneurs can win… but only after spending as much as $25,000 (or more) in legal expenses and business personnel downtime. So even if you win… you lose.
There is a better solution. The following recording of an advisory sessions between me and the CEO of a company in which I have an ownership interest will shed some bright light on how to get cooperation if not outright support from the regulators.
The audio starts with a brief idea about the regulatory issue. It then moves into the method to defuse the issue and gain the regulator's cooperation and even their support.
Listen for the questions to ask and how to position and frame your interactions with the regulator to win them over and actually make them an ally.
By following my advice, you will eliminate your legal expenses, minimize your personnel downtime and put an end to the negativity and frustration that typically accompany an unfavorable inspection or report from those charged with regulating your business.
Oh, and you'll sleep a lot better too. Confrontation with government regulators is cited as the #2 cause of sleep loss among business owners, right behind #1 lack of sales.